From 3 Hours to 45 Minutes Per Compliance Pack
DNO and MCS paperwork was creating a growing backlog. Document automation cleared the backlog and transformed compliance from burden to advantage.
75%
Time Reduction
3h → 45min
Per Installation
Weeks
Backlog Cleared
The Challenge
DNO and MCS paperwork was taking approximately 3 hours per installation and creating a backlog. Each installation generated over 50 pages of documentation that had to be manually compiled, verified, and submitted. With 100+ installs per month, the compliance bottleneck was delaying project completion, payment, and customer handovers.
Business Impact
Time-consuming, error-prone manual documentation creating cash flow delays. One full-time employee dedicated just to DNO applications. MCS certification backlog delaying final handovers. Compliance becoming a business constraint rather than a routine process.
Who This Affected
Key Pain Points
Paperwork taking nearly 3 hours to compile per installation
Manual assembly of MCS, G98/G99/G100, PV array, and commissioning checklists consuming massive time
Growing backlog delaying cash flow and customer satisfaction
Installations complete but paperwork bottleneck preventing final billing and handover
Error-prone manual transcription and document assembly
Human errors in manual compilation creating DNO queries and MCS rejections
The Solution
Implemented automated pack generation templates for MCS, G98/G99/G100, PV array documentation, and install/commissioning checklists. All documents auto-populate from field-captured truth, eliminating transcription. Ack-letter capture ensures complete handover packs. What took 3 hours of manual compilation now takes minutes.
Features Implemented
- ✓Pack templates for MCS, DNO (G98/G99/G100), PV array, install/commissioning checklists
- ✓Auto-populate from field-captured data (zero manual transcription)
- ✓Ack-letter capture and automatic inclusion in handover packs
- ✓Validation checks ensuring all required information present before generation
- ✓One-click pack generation for complete, accurate documentation
- ✓Version control and audit trail for all generated documents
Implementation Approach
Document templates were configured to match existing compliance requirements. Field forms were mapped to template fields so data flows automatically. Validation logic prevents incomplete packs. Ack-letter upload workflow integrated with automatic pack inclusion. Admin team trained on quality review instead of manual compilation.
The Results
75% Time Reduction
From 3 hours to 45 minutes per installation-dramatic efficiency gain
Backlog Cleared Within Weeks
Existing paperwork backlog eliminated through automated processing
Faster Cash Flow
Quicker documentation enabled faster billing and payment collection
Fewer Errors
Elimination of manual transcription reduced DNO queries and MCS rejections
"Paperwork was taking nearly 3 hours to compile. We reduced processing time from 3 hours to 45 minutes per installation."
— Compliance Manager
Why This Story Matters
Compliance Manager
Why It Matters
3 hours per installation means compliance capacity is a hard ceiling on business growth-automation breaks that ceiling.
Key Focus
Implement automated pack generation to transform compliance from bottleneck to competitive advantage.
project_admin
Why It Matters
Manual document compilation is soul-crushing work that automation can eliminate, freeing you for higher-value tasks.
Key Focus
Configure document templates that auto-populate from field data to end manual transcription.
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