Mobile App Privacy Policy

Last updated: 11 December 2024

Introduction

Migrating Dragons Ltd ("we", "our", or "us") operates the Migrating Dragons mobile application (the "App"). This privacy policy explains how we collect, use, and protect your information when you use our App.

Information We Collect

When you use the App, we collect the following types of data:

Personal Information

• Name: Your full name as provided during account setup or by your organisation
• Email address: Used for account identification and communications
• Phone number: If provided, for contact purposes
• User ID: A unique identifier for your account

Location Data

• Approximate location: General location data used for job site verification
• Precise location: Exact GPS coordinates when recording site visits or capturing installation photos

Photos and Files

• Photos: Images you capture or upload as part of installation documentation, site surveys, and quality control records

Device and Technical Data

• Device or other IDs: Unique device identifiers used for authentication and security
• Crash logs: Information about app crashes to help us fix issues
• Diagnostics: Technical data about app performance
• Other app performance data: Usage patterns and performance metrics to improve the App

How We Use Your Information

We use the collected information to:

• Provide and maintain the App's functionality
• Authenticate your access to your organisation's data
• Sync your work data with your organisation's Migrating Dragons account
• Send notifications relevant to your work
• Improve and optimise the App
• Respond to your requests and support enquiries

Data Sharing

Your data is shared with your employing organisation as part of the normal operation of the App. We do not sell your personal information to third parties. We may share data with service providers who assist us in operating the App (such as cloud hosting providers), and where required by law.

Data Security

We implement appropriate technical and organisational measures to protect your data. All data is encrypted in transit and at rest.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Work data is retained according to your organisation's data retention policies.

Your Rights

You have the right to access, correct, or delete your personal data. Contact your organisation administrator or us directly to exercise these rights.

Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy, please contact us at privacy@migratingdragons.com or through our website at migratingdragons.com/contact.